Customer Responsibilities
- Turn off sprinklers and other water sources the night before your project is scheduled so that the area is clean and dry when the crew arrives.
- Reschedule deliveries, pickups and anyone who may be planning to come to the property. Notify all affected parties.
- You are responsible to provide adequate access for heavy equipment to the site. Damage caused to access points during construction is the customer's responsibility.
- The work area must be clean and dry before our crew arrives. Unless cleaning services are specifically included in your estimate, the customer is responsible for ensuring the area is free of mud, weeds, debris, and other materials. *Special attention should be given to removing all weeds and trimming any grass or vegetation along the edges of the area to be seal coated. Top Job will only provide light dust and debris removal using a blower. Any additional cleaning must be completed or arranged by the customer prior to our arrival.
- Remove all encumbrances at least 50 feet from the work area. List of encumbrances include but are not limited to: Dumpsters, vehicles, trailers, flowerpots, piles of material, ground in mud or dirt, numerous or large weeds, grass overgrowth, or anything else that will impede the work.
- If the crew is impeded in their work, standby or remobilization charges will apply.
- Applying seal coat to a surface with multiple existing layers of surface treatment can lead to delamination of new and existing layers. It shall be the customer's responsibility to understand the history of their pavement and not apply sealer at a frequency that will cause delamination. Top Job experts can give information and advice, as well as suggest/quote alternate treatments to avoid delamination, but the final responsibility rests on the customer.
- There are several types of seal coat products, which product will be used on your project is determined during the estimating process. Our crew will spray the product over the asphalt, or on occasion a squeegee method will be used when appropriate.
- Top Job uses shields to minimize overspray. Sometimes overspray or drips on adjacent surfaces may occur. If a customer is particular about something staying clean that cannot be moved away from the work area, it is the customer's responsibility to mask or otherwise protect those items/surfaces.
Please note: Unless specifically listed on your estimate, crack seal is not included with your sealcoat. A sealcoat has an intended purpose separate from crack seal and should not be expected to seal cracks - seal coat is protective, not structural. If you want to add crack seal to your work order, let your estimator know prior to your scheduled service.